How to correctly read rubber track measurements?
The measurements consist of three values: track width (mm), pitch (mm) and number of links (#).
The order of the "numbers" may vary (e.g. 230x96x31 or 230x31x96) depending on the manufacturer, but from a technical point of view the track remains the same, there are no differences.
The three reference measurements are printed inside the track.
If they cannot be identified, they can be measured manually on the track to be replaced.
You will find all the details on how to proceed on our Technical Support page
Once you have gathered this information, you can enter the measurement in our free text search engine or in the advanced search engine, which you will find available on the PowerTrack Tracks page
What do the letters in the measurements mean (K, W, N, B, Y, T)?
These letters refer to a specific application indicating the type of guide system:
- N = "narrow" = RUBBER TRACKS WITH NARROW GUIDE
- W = "wide" = RUBBER TRACKS WITH WIDE GUIDE
- K = RUBBER TRACKS WITH EXTERNAL GUIDE REINFORCEMENT PLATES
- Y = RUBBER TRACKS WITH ASYMMETRIC GUIDE
- B = RUBBER TRACKS WITH EXTERNAL GUIDE (mainly intended for tracked mini loaders)
- T = RUBBER TRACKS WITH INTERNAL OR EXTERNAL GUIDE (mainly intended for Takeuchi tracked mini loaders)
In what order are the measurements written?
The 'numbers' with which we identify rubber tracks are actually the measurements of our tracks themselves and these three measurements can be written in different order.
For example tracks 230x96x31 and 230x31x96 are absolutely identical, they are simply called differently by different manufacturers.
Technically there are no differences, PowerTrack rubber tracks are standard and fit all standard tracked construction equipment.
Can steel tracks be replaced with rubber ones?
Yes, but compatibility varies depending on the equipment. Sometimes it is also necessary to change the undercarriage.
Contact the manufacturer of your tracked construction equipment to obtain clear and reliable information regarding the switch from steel tracks to rubber tracks.
To learn more and for a complete guide, read our dedicated article.
How to replace a rubber track?
It really takes very little time!
No special equipment required, however we recommend some useful tools:
pry bar, socket wrench, grease gun, trestles/wooden blocks and PPE (safety glasses, gloves, safety footwear).
Lift the machine, loosen the track tensioning mechanism by opening the grease valve located in the frame behind the protective cover and retract the idler wheel, applying pressure on the track, using a lever to help.
The track should be completely loosened.
Remove the old track from the undercarriage.
Place the new track on the drive wheel, idler wheel and around the undercarriage rollers, using the necessary lifting tools if required.
Make sure that the drive wheel teeth are engaged with the track links and ensure that the track guide is aligned with the idler wheel.
Activate the track tensioning mechanism with the grease gun and make sure that the track reaches the correct tension.
Advance the track and make sure it rotates around the undercarriage without unexpected jerking or vibrations.
For more details or information follow our guided steps and download the guide to take with you directly from our Technical Support page.
If you have correctly followed all the steps but your new PowerTrack rubber track does not run smoothly on your construction machine, do not force it and contact us: our Technical Department will be able to provide you with immediate support.
Can only one track be replaced?
Yes, but it is not recommended. A single new track can create imbalance in the construction equipment and accelerate wear. It is always preferable to replace both.
In fact, replacing only one rubber track will not immediately cause serious damage to your construction machinery, but it is necessary to inform our customers that by replacing only one track the earthmoving machine will work and face an imbalance condition, albeit contained, and over the years the damage to your mini excavator, tracked loader or excavator could manifest itself.
How long does a rubber track last?
The lifespan of a rubber track depends on multiple factors such as: the hardness of the terrain on which the machine works, the state of wear and conditions of the machine and undercarriage and no less important is the care with which the operator handles the machinery.
How to extend the lifespan and obtain maximum performance from rubber tracks?
To extend the lifespan of the rubber track and obtain maximum performance, we recommend:
- - Perform high-pressure washing after use to prevent debris and oils
- - Perform periodic track tension checks after 30h of work and then every 50h
- - Avoid high speed, impacts, sharp edges and extreme temperatures
What should be avoided to obtain greater durability of rubber tracks?
To make your rubber tracks last longer avoid high speed during transfers and use at extreme temperatures (above +55° C and below -25° C).
Furthermore, it is very important to avoid tackling steps and sharp edges at a tangent.
What type of compound is used for PowerTrack tracks?
PowerTrack® tracks are manufactured using a blend of natural and synthetic rubber.
This compound, known for its anti-abrasive properties and flexibility, is combined with high carbon steel wire Continuous Steel Cord technology. The result guarantees excellent performance even on the most adverse terrains and helps avoid numerous unexpected machine downtimes.
Does PowerTrack also sell used rubber tracks?
No, at PowerTrack we only offer new quality tracks to guarantee reliability, traceability and performance.
Do PowerTrack tracks have a warranty?
Yes, each track is covered by 12 months warranty against manufacturing defects. Reliability and quality are certified.
To learn more visit our Terms and Conditions of Use.
In case of reports, contact us.
How to obtain a quote for PowerTrack rubber tracks?
Add the product to the cart: the final price will be calculated with VAT and shipping if you have a registered account with billing and shipping data entered.
In case of browsing as a guest user, it will be necessary to proceed to the checkout phase.
In case of Pre-orderable or Unavailable items, contact us to receive a dedicated quote.
How do you place an order on PowerTrack?
Below, step by step, how to place an order on the PowerTrack website:
1. Search for your track using our advanced search engine or the search bar at the top of the page.
2. Add the desired product and quantity to your shopping cart.
3. Proceed to checkout. You will need to log in to your account or complete a new registration
4. Enter the necessary shipping and billing information. If you are a company, you will need to enter a VAT number valid for cross-border transactions, which will be verified on the VIES portal or by the Italian Revenue Agency. In the case of a foreign company, if the VAT number is not valid for cross-border transactions, you will have to pay taxes.
5. We offer free shipping on orders over 250€ to many European countries. If the order does not exceed 250€, the shipping costs will be calculated in the order summary during the order and purchase process.
6. Choose your preferred payment method from the various options.
7. Confirm your order.
You can enter any notes in the appropriate field that you will find during the completion phase.
You will receive a confirmation with the summary of your order at the email address indicated during the purchase.
Where is the number/code of the order placed located?
Directly in your account under "order history and details" or in the confirmation email you receive immediately after purchase, at the email address indicated.
Remember that to view the details of "My account" from any page of the website:
you just need to click on the person icon by logging in or on your name at the top right.
How can you tell if a product is available?
Check the label on the product page:
- Green = Available
- Orange = Pre-orderable (the item will be available in a few days)
- Red = Not available
In case of Pre-orderable or Not available items, contact us to get more details on new availability timelines and possibly make a reservation for the goods. This will give you priority in case of new requests.
Once the reserved rubber tracks become available again, you will receive an email with confirmation, so you can proceed independently with the order on the website.
How can you reserve a Not Available product?
You just need to register on our website and confirm the reservation by clicking on the Reserve now button, directly from the unavailable product page.
Once the reserved rubber tracks become available again, you will receive an email with payment details, so you can finalize the order and proceed with shipping the goods.
Alternatively you can contact us directly through the Contact us page.
To reserve our tracks, first of all, it will not be necessary to make any advance payment.
When do you receive the invoice/receipt for the order?
For companies or VAT number holders registered and valid with VIES, invoices will be sent by email from our Administration department within seven working days. For private individuals, however, the purchase confirmation receipt will be valid.
If you require any further information or assistance, please contact us.
How do you check the order status?
You can click on the person icon that you will find at the top right throughout the navigation.
Access "My account", entering the credentials used during registration, in your personal area > "order history and details".
What payment methods does PowerTrack accept?
PowerTrack offers the following payment methods:
- - Credit/debit card (Visa, Mastercard, Amex, Postepay, …)
- - Paypal
- - Google Pay
- - Bank transfer
All payments are encrypted and secure, 24/7. For more information, visit our Secure Payment Terms.
Is it necessary to pay in advance for goods reservation?
No, no advance payment required.
You will only pay when the product becomes available again, with your preferred method. All details on how to proceed will be shared via email, directly from one of our operators.
What are the shipping costs and times?
We deliver throughout Europe with the following costs:
- - Free for all orders over 250€ with DB Schenker in the following European countries: Austria, Belgium, Czech Republic, Germany, Spain, France, Hungary, Netherlands, Poland, Slovenia, Slovakia. In Italy, we use Susa Trasporti or BRT.
- - Weight-based costs for all orders under 250€ with DB Schenker. In Italy, we use Susa Trasporti or BRT. Costs are calculated at the time of purchase and at checkout.
- - Costs are calculated based on size and weight for certain European countries (Finland, Lithuania, Latvia, Estonia, Croatia, Ireland), remote areas or smaller islands with DB Schenker. They are calculated at the time of purchase and at checkout.
All information is available on the corresponding page.
If you require further information, please do not hesitate to contact us.
Why don't you offer free transport in all European countries?
At PowerTrack, we are committed to offering the best shipping and sales conditions to all our customers.
For some European countries, shipping costs are extremely high, and we are forced to share this expense with you.
What are the shipping times for the goods?
We ship the same day if payment is made by 2:00 PM from Monday to Friday
With bank transfer, we ship as soon as payment is received.
Delivery times may vary depending on the Country from 3 to 8 working days.
We do our utmost to obtain the best services from carriers in terms of speed, to avoid your machine downtime as much as possible.
Where is the order tracking and how can you follow the shipment?
Access "My account", entering the credentials used during registration, in your personal area > "order history and details", you will find the status update of where your shipment is.
At the moment we do not have the possibility to provide public tracking shared via email.
Do not hesitate to contact us in case of further information.
In which Countries/Nations does PowerTrack deliver?
PowerTrack is committed to offering you a fast, safe and convenient shipping service, collaborating with reliable express couriers to guarantee timely deliveries throughout Italy and Europe.
At the moment, shipments to Malta (MT), Cyprus (CY), United Kingdom (UK) and Switzerland (CH), are suspended.
You can find all information on the dedicated page.
For specific requests, contact us
Where is your company located and how can I contact you?
We are located in Milan, in north-central Italy, a strategic point for rapid European and national shipments.
Our team of experts provides fast technical assistance via chat and email, to help customers in case of need.
Do not hesitate to contact us from Monday to Friday, 8.30-12.30 / 14.00 – 18.00 or using the live chat.
How do you make a return?
You have 14 days from delivery. The product must be intact and never used.
Access "My account", in your personal area, in the "Returns and Refunds" section and fill out the return form to start the procedure.
It will be necessary to select the order and attach a photograph of the goods you wish to return. Our Technical Department will verify the condition of the track(s) from the photograph and the reasons, so as to confirm the opening of the return procedure.
Transport costs for the return will always be at your expense and will be quoted for your acceptance once the return procedure is opened.
For more information, visit the Terms and Conditions of Sale page, in the "Right of Withdrawal" section.
Can you exchange goods?
No, each order is handled separately.
Proceed with the return procedure and create a new order for the correct product. For more details visit the Complaints and Returns section in Terms and Conditions of Use.